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Terms of Service

Last updated: January 15, 2025

1. Introduction and Acceptance

Welcome to Craftr ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and AI-powered jewelry photography and product imagery services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting. Your continued use of the Service after any such modifications constitutes your acceptance of the modified Terms.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

2. Account Registration and Security

2.1 Account Creation

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

2.2 Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3. Service Description and Availability

Craftr provides AI-powered tools for generating jewelry photography, product imagery, AI models, and related content. Our Service includes but is not limited to:

  • AI model generation and customization
  • Product image generation and replacement
  • Style transfer and reuse capabilities
  • Background removal and editing tools
  • Campaign and ad generation features
  • Gallery and asset management

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We do not guarantee that the Service will be available at all times or that it will be error-free.

4. User Conduct and Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, generate, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Upload content that infringes on intellectual property rights, privacy rights, or other rights of others
  • Generate or share content that depicts violence, hate speech, or explicit sexual content
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Use automated systems (bots, scrapers, etc.) to access the Service without our express written permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, redistribute, or sublicense access to the Service without our authorization

We reserve the right to suspend or terminate your account and access to the Service if you violate these Terms or engage in any prohibited activities.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service, including all content, features, functionality, software, and materials, is owned by Craftr and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

5.2 Your Content

You retain ownership of any content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your content solely for the purpose of providing and improving the Service.

6. User-Generated Content and Licensing

6.1 AI-Generated Content Ownership

Subject to your compliance with these Terms, you own the AI-generated images and content created through our Service. You may use, modify, distribute, and commercialize such content for any lawful purpose, including commercial use.

6.2 Content Warranties

You represent and warrant that any content you upload to the Service:

  • Does not infringe on any third-party rights (including copyright, trademark, privacy, or publicity rights)
  • Is not illegal, harmful, or violates any applicable laws
  • Does not contain malicious code, viruses, or other harmful components
  • Is accurate and not misleading

6.3 Content Removal

We reserve the right to remove any content from the Service that violates these Terms or that we determine, in our sole discretion, is harmful, offensive, or inappropriate. We are not obligated to monitor or review user-generated content, but we may do so at our discretion.

7. Payment Terms and Billing

7.1 Subscription Plans

Our Service operates on a credit-based system. You may purchase credits or subscribe to a plan that provides a monthly allocation of credits. Subscription plans are billed in advance on a monthly or annual basis, as selected by you.

7.2 Pricing and Payment

All prices are displayed in your local currency (if available) or in USD. Prices are subject to change at any time, but changes will not affect existing subscriptions until renewal. You agree to pay all fees associated with your use of the Service.

7.3 Payment Processing

Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge your payment method for all fees incurred. You are responsible for maintaining valid payment information on your account.

7.4 Credit Usage

Credits are consumed when you use certain features of the Service (e.g., generating images, creating models). Credits do not expire unless otherwise stated, but they are non-transferable and non-refundable except as required by law.

8. Refund and Cancellation Policy

8.1 Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period.

8.2 Refunds

All sales are final. We do not provide refunds for purchased credits or subscription fees, except as required by law or at our sole discretion. If you believe you are entitled to a refund, please contact us at support@trycraftr.com with a detailed explanation of your request.

8.3 Chargebacks

If you initiate a chargeback or dispute a payment, we reserve the right to immediately suspend or terminate your account and access to the Service.

9. Subscription Terms and Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method for the renewal fee. You will be notified of upcoming renewals via email.

If payment fails for a renewal, we may suspend your subscription and access to premium features until payment is successfully processed. We are not responsible for any loss of data or content that may occur during a suspension.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRAFTR AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers or your account
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code that may be transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content
  • The deletion of, corruption of, or failure to store any content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

11. Indemnification

You agree to indemnify, defend, and hold harmless Craftr and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party right, including intellectual property, privacy, or publicity rights
  • Any content you upload, generate, or share through the Service

12. Termination of Service

12.1 Termination by You

You may terminate your account at any time by canceling your subscription and requesting account deletion through your account settings or by contacting us at support@trycraftr.com.

12.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice, if you violate these Terms, engage in fraudulent or illegal activities, or for any other reason we deem necessary to protect the Service or other users.

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and all associated content, including uploaded images and generated content, after a reasonable retention period. We are not obligated to provide you with a copy of your content after termination.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13.2 Dispute Resolution Process

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law. You waive any right to a jury trial or to participate in a class-action lawsuit.

13.3 Exceptions

Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or to prevent unauthorized use of the Service.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such modifications constitutes your acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may cancel your account.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Craftr regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: